6390RoseLane,Carpinteria,CA93013USA TEL:+1 -805-684-8307TollFree(USA): 888-373-3027 FAX:+1 -805-566-2196
EMAIL: info@dac-intl.com Website: www.dac-intl.com
WARRANTYANDCLAIMS Warranty
ForequipmentandmaterialmanufacturedbytheSeller,theSellerwarrantssuchequipmentfora periodofone(1)yearfromdateofinstallationunder normaluseandserviceagainstimproper performancecausedbydefectivematerialsorworkmanship.Thiswarrantyiseffectiveforone(1)year regardlessofthenumberofhoursperdayofequipmentuse.
TheSellerwill,onrequestoftheBuyer,providetotheBuyeraserviceengineertorepairorreplace faultypartsormakenecessaryadjustmentsorcalibrations,providedthattheBuyerisunabletomake necessaryrepairswithpartsandinstructionsfurnishedbytheSellerandfurther,hasfollowedthe maintenanceandcheck-outinstructionsandproperlycompletedperiodicwarrantyinspectionsif detailedbythemachineoperatingmanual.TherewillbenochargetotheBuyerforpartsandlabor.The Buyerwillberesponsibleforpaymentofalltravelexpensesoftheserviceengineer,includingbutnot limitedtoairfare,localtransportation(taxis,trains,buses,etc.),hotels,parking,rentalcar,mileage,and food.
AnywarrantycostbornebyDACInternationalasaresultofimproperinstallationbytheuser(power notbeingwithinDACInternationalproductspecifications,orcausedbyotherinstallationfault)shallbe billablebyDACInternationaltotheuseratstandardfieldservicerates.
ExceptasexpresslywarrantedintheSalesOrder,theSellermakesnootherwarrantyofanykind, expressedorimplied,includinganywarrantycoveringordinarywearandtear,abuse,misuse, overloading,alterations,expendableparts,andpartscomingintocontactwithcorrosivechemicalsor damagecausedbycausesoutside oftheSeller'scontrol.
LimitationofSeller'sLiability
TheSeller'sliabilityunderanywarrantyshallbelimitedtorepairingorreplacingF.O.B.Buyer'splant, anypartorpartsofmaterialwhichmayprovetobethusdefectiveprovidedtheBuyergivesSeller promptnoticeofthedefect,andinspection,ifrequiredbytheSeller,confirmsthedefect.Thisremedy ofrepair,replacementorcredit,atSeller'soptionistheexclusiveremedythereunder.Sellershallhave nootherliabilitytoBuyeronany claimshoweverarisingandinnoeventshallSellerbeliableforspecial, incidentalorconsequentialdamages.
WarrantyExchangePolicy Duringthewarrantyperiod,DACInternationalwillreplaceanyfaultypartscoveredbythewarranty.
ThesepartswillbeconsignedtoBuyeratstandardlistpricewhenshipped.Onreceiptofthefaulty part, returnedprepaidtoDACInternational,fullcreditwillbeissued,providedthatthepartreturned hasfailedbecauseofwarrantablecause,andthatthepartisreturnedwithinthespecifiedperiod statedontheorder/packingslip.
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Creditwillbeissuedasfollows:
- Partsreturnedwithin30dayswillreceive100% credit.
- Partsreturnedbetween31and40dayswillbeassesseda20%re-stocking fee.
- Partsreturnedbetween41and59dayswillbeassesseda50%re-stocking fee.
- NORETURNS willbeacceptedafter60days – NO EXCEPTIONS!
WarrantyTransportation
PleasenotethatDACInternationalwillmakeshipmentofthereplacementpartprepaidviaAirMail, UPS, orFed-X.Ifspecialpremiumairtransportationisrequested,thepartwillthenbefurnishedwithshipping chargescollect.
ClaimforShipmentDamage
Allequipmentshouldbetestedassoonasitisreceivedaccordingtotheinstructionsfurnished.Ifit failstooperateproperlyorisdamagedinanyway,aclaimshouldbefiledwiththecarrier.
Afullreportofthedamageshouldbemadetotheclaimagentandacopyofthisreportforwardedto DACInternational.Thecustomerwillthenbeadvisedof thedispositiontobemadeoftheequipmentand thearrangementsforitsrepairorreplacement.
Rev07/18 -A
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