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Home - Main Site (Public User)»Modules»Member Profiles»Generic Enhanced E
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Sub-categories: Generic Enhanced E
- Account Locked or Suspended
Has the member recently attempted multiple failed logins?  Account Locked or Suspended
- If NO
Check for account flags - inactive, suspended, or under verification. If NO
- If YES
Inform the member the multiple failed attempts trigger a temporary lockout for security. If YES
- Forgot Password or Username
Can you confirm whether the member is having trouble remembering their password, username, or both?  Forgot Password or Username
- If Password
Ask the member if they’ve already tried using the 'Forgot Password' link on the login page. If Password
- If Username
Guide the member to use the ‘Forgot Username’ link and provide their registered email If Username
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<b>IN USE - Main Site (Public (Non - Authenticated Users)</b> 1/1/26 (Prior to Enhancments made by AI) - newest cleanStyles The AI Governance PlatformAudience Advertisers Sponsored Keywords Splash Pages
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