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Claims Procedures

Claims Procedures. In the event of a loss or occurrence that may give rise to a claim under this Policy, the Insured shall: (a) notify the Insurer as soon as practicable, and in no event later than thirty (30) days after the date the Insured first becomes aware of the occurrence or claim; (b) provide a written proof of loss to the Insurer within ninety (90) days of the date of loss, containing all information and documentation requested by the Insurer to evaluate the claim; (c) protect the damaged property from further loss, make reasonable and necessary temporary repairs, and keep an accurate record of all repair expenses; (d) provide the Insurer with complete access to inspect damaged property and to examine the Insured's books and records as they relate to the claim; (e) submit to examination under oath at the Insurer's request; (f) cooperate fully with the Insurer's investigation and claims adjustment process; and (g) not dispose of any damaged property until authorized by the Insurer. The Insurer shall acknowledge receipt of the claim within fifteen (15) business days and shall communicate its coverage determination within a reasonable time, not to exceed the timeframe required by applicable state insurance regulations. In the event of a coverage dispute, the Insured retains the right to invoke the appraisal or arbitration provisions of this Policy.  
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